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Technical services include 7 aspects.

information service

The technical service organization should establish a long-term and stable connection with the representative users, timely obtain the user's various opinions and requirements on the products, and guide the users to use and maintain the products correctly.

Installation and debugging service

Installation and commissioning of products on site or installation site (or directing users) according to user requirements.

Maintenance service

Maintenance service is generally divided into two categories: regular and unscheduled. Regular technical maintenance is based on the product maintenance plan and the service category specified in the service project. Unscheduled maintenance refers to the maintenance service that the product needs to be provided in the course of transportation and use because of accidental accident.

Supply service

Provide users with relevant spare parts and wearing parts of products.

Testing service

In order to make the product run according to the design requirements, the test, inspection, monitoring work and the special instrument and meter are needed. Due to the increasingly heavy workload of detection services, a variety of special instruments are also increasing, testing services tend to establish a variety of comprehensive or professional testing center.

Technical literature service

To provide users with product manuals, manuals, maintenance manuals and vulnerable parts, spare parts design information and other related technical documents.

Training service

Train operators and maintenance personnel for users. The main content of the training is to explain the working principle of the product, help users to master the operation technology and maintenance knowledge, and sometimes can be in the product simulator or physical training on the actual.